Software Is Hard...
Jan. 10th, 2021 08:55 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
waitingmanFinally finished downloading everything for Cubase LE last night, so clicked the shortcut button to open it up &... Nope. According to its software I don't have a valid license for the program & all of its associated stuff. The next 2 hours was spent going through every bit of backing up, re-installing, re-booting, web forums & Google answer I could find & think of
Nope
By now it was after midnight & I have to work today, so off to bed. But, as expected, I couldn't sleep, so after 30 minutes of trying, I came back to the computer to try one last thing. Ah ha!! Turns out I was trying to install the wrong version from their home site, which was the root cause of not only the denial of service, but also the interminable amount of time it took to get all the other stuff too. As soon as I installed the 'right' version, all the other stuff downloaded & installed automatically & all within 45 minutes. I then spent half an hour uninstalling & binning the last 3 days work... clicked on the new shortcut &... YES! Everything in its right place & all I had to do was plug in an instrument... at 3am, so perhaps not yet
I'm not the most tech-savvy guy, but I'm not a Luddite, or an idiot either, so I feel entitled to complain about the vague, unhelpful instructions that came with the soundcard about downloading the software - like how about telling me which version of the program I can have?! I had naturally installed the latest version, but it turned out I only have a license to access the previous version. Not a problem, really, I'm sure it will do all I need & more... & probably a bunch of things I'll never need to do as well, but nowhere in the instructions did it mention that.
Whatever happened to the good old days when you bought a piece of hardware, it came with a CD which had all the software on it, you loaded it onto your computer & within 15 minutes, Robert's your Mother's Brother, you're good to go. Surely it's not that cost-prohibitive to do that... & it would save me venting my spleen in the midnight hour & rehearsing carefully worded abuse for the Salesman who sold me something that doesn't work...??
At least, due to my mildly obsessive, if not monomanic, nature, I figured it out & saved myself the inevitable, humiliating backdown once the Salesman politely pointed out my 'simple' error
Nope
By now it was after midnight & I have to work today, so off to bed. But, as expected, I couldn't sleep, so after 30 minutes of trying, I came back to the computer to try one last thing. Ah ha!! Turns out I was trying to install the wrong version from their home site, which was the root cause of not only the denial of service, but also the interminable amount of time it took to get all the other stuff too. As soon as I installed the 'right' version, all the other stuff downloaded & installed automatically & all within 45 minutes. I then spent half an hour uninstalling & binning the last 3 days work... clicked on the new shortcut &... YES! Everything in its right place & all I had to do was plug in an instrument... at 3am, so perhaps not yet
I'm not the most tech-savvy guy, but I'm not a Luddite, or an idiot either, so I feel entitled to complain about the vague, unhelpful instructions that came with the soundcard about downloading the software - like how about telling me which version of the program I can have?! I had naturally installed the latest version, but it turned out I only have a license to access the previous version. Not a problem, really, I'm sure it will do all I need & more... & probably a bunch of things I'll never need to do as well, but nowhere in the instructions did it mention that.
Whatever happened to the good old days when you bought a piece of hardware, it came with a CD which had all the software on it, you loaded it onto your computer & within 15 minutes, Robert's your Mother's Brother, you're good to go. Surely it's not that cost-prohibitive to do that... & it would save me venting my spleen in the midnight hour & rehearsing carefully worded abuse for the Salesman who sold me something that doesn't work...??
At least, due to my mildly obsessive, if not monomanic, nature, I figured it out & saved myself the inevitable, humiliating backdown once the Salesman politely pointed out my 'simple' error
(no subject)
Date: 2021-01-09 10:27 pm (UTC)