So What Is The Point Of You??!!

Apart from yet another frustrating call to Optus Customer "Support" this evening because of a problem with Outlook Express...

Him: "I'm not trained in Outlook, Optus no longer supports external mail programs"

Me: "But at the top of my screen, it says 'Outlook Express provided by Optusnet Cable'. It's one of the largest e-mail programs in the world!! You provide this service, how can you not be trained in it..."

Him: "You'll have to talk to Microsoft, Optus only supports its own webmail application & that's all I'm trained in"

Me: "@$%&@!!!!!???? @$%$&$!!!!!!"

... there's not much to report for the day. Which is probably a good thing ~ I need to lie down for a while